Privacy Policy

Last updated: December, 20, 2024

NATIVA (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you visit our site or place an order, we may collect the following information:

Personal details such as name, email address, shipping address, and billing address
Payment information (processed securely through third-party payment providers)
Order history and purchase details
Device information such as IP address, browser type, and usage data

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your purchase
Provide customer support
Improve our website and customer experience
Send updates or marketing emails (only if you opt in)

Payment Processing

All payments are securely processed through trusted third-party providers. NATIVA does not store or have access to your full payment details.

Sharing Your Information

We do not sell, trade, or rent your personal information. Your data is shared only with trusted partners necessary to operate our business, such as payment processors and shipping providers.

Cookies & Analytics

Our website uses cookies and similar technologies to improve functionality and understand how visitors interact with our site. You can adjust your browser settings to refuse cookies if you prefer.

Data Security

We take reasonable measures to protect your personal information. While no system is completely secure, we work to ensure your data is handled responsibly and safely.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or deletion of your data
Opt out of marketing communications

To make a request, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website or email us directly.